Complaints and Information Centre
Complaints and Information Centre (CIC) is an office within the office of the Strategic Operations established as a redress mechanism for handling customers complaints and Access to Information.
Classification of Complaints & Complaints Reporting Channels
|service requests that have gone beyond stipulated timeline or complaints.
|Walk in/Face to Face
|Walk in to any of awelia offices citywide to lodge a complaint
|Complaints against Tax and acts of parliament.
|Email us at firstname.lastname@example.org
|Complaints against awelia staff by awelia stakeholders
|Complaints relating to cases of corruption and other related malpractices – https://awelia.org/
|Complaints related to General issues e.g. Facilities, Infrastructure procurement etc.